Sales has never been harder despite all the technology that was supposed to make it easier. We compete in an environment where attention...

I once took it for granted that businesspeople would treat each other with respect and integrity. From years in sales and my work as CEO...

In the sales game, it’s easy to become trapped by the inertia of what worked. We become resistant to new ideas and approaches that would...

Deep in the servers of YouTube, there’s a thigh high, furry little omnivore who exemplifies everything we love and hate in obnoxious...

Around 2006, two guys joined the sales team at Echo Global Logistics, where I was in charge of training new recruits. Six months later,...